How to cancel Amazon Prime and get a refund

How to cancel Amazon Prime and get a refund

The subscription service usually costs £7.99 a month or £79 a year for non-students, while students pay £3.99 a month or £39 a year.

It also includes other perks such as access to Amazon Video, Amazon Music, and Amazon Reading.

Before you cancel, first consider if you’ll use any of its other services instead.

If it’s still a no, for example you simply can’t afford the subscription anymore, here’s how to cancel.

How to cancel a paid-for Amazon Prime subscription

If you pay for Amazon Prime, you can cancel the service by going to “Manage Your Prime Membership” when logged into Amazon.

The click “End membership”, on the left-hand side of the page.

Amazon says customers who haven’t used any Amazon Prime benefits, including one day delivery, Prime Video, Prime Music and the Kindle Owners’ Lending Library, will be eligible for a full refund.

It says paid members who have used their Amazon Prime benefits may be eligible for a partial refund based on use.

It’s unclear if this applies to both annual and monthly subscription users – we’ve asked Amazon to confirm and we’ll update this story as soon as we get a response.

We’ve also asked if it will offer automatic refunds given the delivery delays, but again, it hasn’t confirmed it’s policy.

How to cancel an Amazon Prime trial

Amazon often offers free 30-day Prime trials.

But if you’ve taken out one of these trials and don’t want it to automatically renew and start charging you, you need to remember to cancel the service before the 30 days expires.

To do this, go to “Manage Your Prime Membership” when you’re logged into Amazon.

Then select click “Cancel free trial” on the left-hand side of the page if you want to cancel right now.

Alternatively, at this stage you can select “Do not continue”.

In this scenario, you’ll receive access to Prime until your free trial period ends, at which point your membership will cancel, and your payment card won’t be charged.

During lockdown scores of Amazon Prime customers were unhappy after delays meant they weren’t getting the next day delivery service.

Shoppers said they had to wait weeks for orders from the online retailer due to the demand caused by the coronavirus pandemic.

Amazon began crediting Prime accounts by £1 in exchange for “no rush” deliveries.

 

Source:- thesun

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